Our products are made in different production facilities.
So, if your order contains different types of products (for example, an album and a puzzle), it’s completely normal for the parcels to arrive at different times, as they come from different locations. Each parcel has its own delivery time, which may therefore vary slightly from one product to another.
Good to know: if your parcel is late (2 to 3 days have passed since the estimated delivery time) and you still haven’t received your order, please don’t hesitate to contact our customer service team at hello@cheerz.com.