Check the basics
• Is the code typed correctly? (Capital/lowercase letters)
• Has it expired?
• Does your cart meet the conditions?
• Have you already used this code?
• Is the code typed correctly? (Capital/lowercase letters)
• Has it expired?
• Does your cart meet the conditions?
• Have you already used this code?
Solutions
• Try entering the code again
• Check the conditions in your email
• Make sure your cart is eligible
Good to know
• Only one code per order
• Codes cannot be combined
Gift cards count as promo codes
💡 Our smile tip: Not sure? Send us a screenshot and we'll check it for you!