We're sorry to hear that your order doesn't meet your expectations. Don't worry, we'll help solve this!
Quality not what you expected ?
Your memories deserve the best, so if you're not satisfied with the quality:
• Take a photo of the issue
• Note your order number
Did your product arrive damaged?
Ouch, not cool! To help you as quickly as possible:
• Photograph the damage
• If possible, take a photo of the package too
• Keep the packaging safe
Missing something in your package?
We'll check that right away! Please prepare:
• Your order number
• List of missing items
Contact us with these details and the exact problem via our contact form here.
Our commitment:
We take pride in ensuring you're 100% satisfied with your creations. We'll do our best to find the perfect solution! 💪
PS: Don't wait to report an issue - the sooner we know, the faster we can help! ✨