Where is my order?



You can track your order directly from this link:

https://cheerz.shipup.co/?searchEnabled=true

 

To find more information about the tracking of your order, log into your account to access the history of your orders.

You will find the status (in production) or the tracking link of each of your orders, by clicking on "track this order" if it has already been handed to our carrier.

 

Capture_d_e_cran_2021-08-16_a__12.32.56.png

Royal Mail delivery :
Royal Mail is our main carrier for the United Kingdom. They will leave your package in your mailbox if it's secure and most importantly, if it fits.

If this isn't the case and if you aren't at home at the moment of the delivery, you will get a note informing you of where you can go to pick up your package.

If your package is said to have been delivered but you haven't actually received it, please get in touch with us and include your order number so that we can have a look at it and find a quick solution.

Was this article helpful?
201 out of 890 found this helpful