What's the status of my order?



To find more information about the tracking of your order, log into your account to access the history of your orders.

You will find the status (in production) or the tracking link of each of your orders, by clicking on " track this package " if it has already been handed to our carrier.

This link will give you access to the following details: estimated delivery date, name of the carrier and all the steps of the delivery.

Royal Mail delivery :

Royal Mail is our main carrier for the United Kingdom.

Royal Mail will leave your package in your mailbox if it's secure and most importantly, if it fits.

If this isn't the case and if you aren't at home at the moment of the delivery, you will get a note informing you of where you can go to pick up your package.

If your package is said to have been delivered but you haven't actually received it, please get in touch with us and include your order number so that we can have a look at it and find a quick solution.

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