Duplicate payment on your account?




Noticed several transactions on your account? Let us explain! ✨


What you need to know:
When you place an order with Cheerz:
• A pre-authorization is made at the time of order
• The actual charge happens when your order ships
• The pre-authorization automatically disappears within a few days


Don't worry:
You will never be charged twice!


Have doubts?
Our team is here to check with you, just provide us with:
• Your order number
• A screenshot of both charges
• The last 4 digits of your card


PS: We understand seeing multiple transactions can be worrying, but promise, everything will sort itself out! 🤗✨

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